Online Booking Terms & Conditions
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Any details you post to our site serves only to serve YOU better. The more we know about what you like, where you live and who you are the more we can enhance your movie experience. We have absolutely no interest in selling the information.
Sterkinekor.com hereby makes a solid, and lawfully binding promise that your payment details remain YOUR property. We take certain details on payment of tickets only to enable a secure transaction via your banking institution. We have employed the very latest security and encryption technology to protect you and your credit card.
1. Terms and Conditions of Use:
1.1.1 You acknowledge and understand that by accessing and using this Site and/or any of the Services offered on this Site including the purchasing of any ticket, you agree to and are bound by these terms and conditions of use.
1.1.2 These terms and conditions of use constitute a binding agreement between Sterkinekor, a division of Primedia (Pty) Ltd and you, the user.
1.1.4 Ster-Kinekor may at any time revise these Web Site Terms and Conditions by updating this posting. By using the Site, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the then current Web Site Terms and Conditions to which you are bound.
2. Restrictions on Use of Content:
2.1 The unauthorized copying, displaying or other use of any content from this site is a violation of the law.
2.2 You acknowledge having been advised by Ster-Kinekor that the Content isprotected in South Africa and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws, patent laws, and other proprietary rights laws (collectively "Rights").
2.3 In addition to Ster-Kinekor's Rights in individual elements of the Content, Ster-Kinekor or its licensors own a copyright in the selection, coordination and arrangement of the Content.
3. Trademarks and Service Marks:
There are a number of proprietary logos, service marks, trademarks, slogans and product designations found on this Site. By making them available on this Site, Ster-Kinekor is not granting you a license to use them in any fashion. Access to this Site does not confer upon you any license under any of Ster-Kinekor's or any third party'sintellectual property rights.
5.1 To register with us you may be required to choose a user name and a password. You are responsible for keeping your user name and password secret. You may be required to enter your username and password every time you want to use the services on our Site. Sterkinekor will not be held liable for any loss or damage suffered or liability incurred arising from your failure to keep your account details (such as user names, passwords and access codes) secure or from you permitting anyone else to use your account with us and you indemnify Sterkinekor and hold us harmless in thisregard. You accept that you will be personally liable for all transactions concluded on your account.
6.1 No person, business or web site may link to any page on this site without the prior written permission of Ster-Kinekor.
6.2 This Site a may provide links to other third-party World Wide Web sites or resources. Ster-Kinekor makes no representations whatsoever about any other web site which you may access through this Site. Because Ster-Kinekor has no control over such sites and resources, you acknowledge and agree that Ster-Kinekor is not responsible for the availability of such external sites or resources and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such sites or resources. Ster-Kinekor makes no representation or warranty as to any third party Content, products or services, and you agree that Ster-Kinekor shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party Content, products or services available on or through any such site or resource.
7. Participation in Promotions, Competitions and other Site Activities:
If you choose to participate in a promotion, competition or other Ster-Kinekorsponsored activity ("Website Activity"), you agree to comply with any rules or regulations governing such Website Activity and to the following:
7.1 The judges' decision is final and no correspondence will be entered into.
7.2 No member or employee of Ster-Kinekor Theatres, a division of Primedia (Pty) Ltd registration number 2005/044403/07 and/or any of their affiliated companies and/or agencies, and members of their immediate family; nor members of the sponsors ofany competition listed on this page, and/or any of their affiliated companies and/or agencies, and members of their immediate family, may enter any of the competitions hosted partly or in whole by Ster-Kinekor Theatres, a division of Primedia (Pty) Ltd registration number 2005/044403/07.
7.3 Prizes are not transferable and/or negotiable.
7.4 Subject to sponsor conditions/other agreements, Ster-Kinekor Theatres, a division of Primedia (Pty) Ltd registration number 2005/044403/07 Ltd undertakes to deliver prizes to respective winners only where such winners are located/resident within South Africa.
7.5 Prizes not collected/claimed within 30 days of being won will be disposed of at the discretion of Ster-Kinekor Theatres, a division of Primedia (Pty) Ltd registration number 2005/044403/07.
7.6 Winners of specific competitions accept that certain other conditions may apply as prescribed by Ster-Kinekor Theatres, a division of Primedia (Pty) Ltd registration number 2005/044403/07 and/or the respective sponsor of the specific competition.
7.7 Winners of any Ster-Kinekor Theatres competition accept they cannot be eligiblefor any prizes in any other Ster-Kinekor Theatres competition within a 12 month period.
7.8 Any violation or attempt to violate any of the above rules will result in the immediate disqualification of the transgressor.
7.10 SMS entries to the Ster-Kinekor SMS Competition line 33007 cost R1.50 per SMS
7.11 Free SMS do not apply
7.12 Calls to TicketLine are charged at standard rates. Free Minutes do not apply.
8. Transmitted Material:
Internet Transmissions are never completely private or secure. You understand that any message or information you send to the site may be intercepted by others, unless such message or information is encrypted. Sending a message to Ster-Kinekor does not cause Ster-Kinekor to have a special responsibility to you.
9. Disclaimer of Warranty:
9.1 Ster-Kinekor does not warrant or make any representations regarding the availability, use, timeliness, security, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the content of the site or any other web sites linked to or from the site.
9.2 Although Ster-Kinekor intends to take reasonable steps to prevent the introduction of viruses, worms, "Trojan horses" or other destructive materials to this Site, it does not guarantee or warrant that this Site or materials that may be downloaded from thisService do not contain such destructive features. Any material downloaded or otherwise obtained through the use of the site is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss ofdata that results from the download of any such material, or use of this site.
9.3 The content of the site is provided "as is" and on an "as available" basis, without warranties of any kind either expressed or implied. The site has not been compiled or supplied to meet the user's individual requirements and it is your sole responsibility to satisfy yourself prior to entering into any agreement with Ster-Kinekor that the service available from this website will meet your needs and requirements.
9.4 To the fullest extent possible pursuant to applicable law, Ster-Kinekor disclaims allwarranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. No advice or information, whether oral or written, obtained by you from Ster-Kinekor shall be deemed to alter this disclaimer of warranty, or to create any warranty.
10. Limitation of Liability:
Ster-Kinekor will not be liable for any damages of any kind arising out of or relating to the use or the inability to use this site, its content or links, including but not limited to damages caused by or related to errors, omissions, interruptions, defects, delay inoperation or transmission, computer virus, line failure, and all other direct, indirect, special, incidental or consequential damages even if Ster-Kinekor has been advised ofthe possibility of such damages.
You agree to indemnify and hold harmless Ster-Kinekor, its directors, officers, shareholders, parents, subsidiaries, affiliates, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement.
12. Address for Service:
13.1 Ster-Kinekor may modify, suspend, withdraw or discontinue, temporarily or permanently, the Content, in whole or in part, at any time without notice. You agree that Ster-Kinekor shall not be liable to you or to any third party for any modification, suspension, withdrawal or discontinuance of the Content.
13.2 These terms shall be governed by and construed in accordance with the laws ofthe Republic of South Africa without giving effect to any principles of conflict of law.
13.3 You hereby consent to exclusive jurisdiction of the High Court of South Africa inrespect of any disputes arising in connection with the services referred to herein, or the terms or any matter related to or in connection therewith.
13.4 These Terms and Conditions of use together with the applicable terms of the conditions of sale constitute the entire agreement between you and Sterkinekor and supercede any previous agreements, negotiations, representations, arrangements, undertaking or proposals whether written or oral concerning the subject matter hereof.
13.5 Ster-Kinekor's failure to enforce any provision of this agreement will not be construed as a waiver of any provision or right. In the event that a portion of thisagreement is held unenforceable or invalid by any competent authority, the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties, and the remainder of the provisions will remain in force and effect to the fullest extent permitted by the law.
13.6 Sterkinekor will have the right to cede, delegate, transfer and/or assign its rights, obligations and duties hereunder to any person and/or entity, and you hereby consent to such cession, delegation, assignment and/or transfer.
13.7 Sterkinekor will be excused any failure to perform or delay in performance of any or all of our obligations hereunder as a result of an event of force majeure, including without limitation acts of God (including flood, fire, earthquake or other similar events), riots, war, strikes, lock-outs or other industrial disputes, epidemics, failure oftelecommunications systems, failure of the world wide web, any outages of the internet or connection or communications thereto, governmental restraints and act(s) of legislature or any other cause outside our reasonable control.
14. Full Electronic Communications Disclaimer:
Every effort is made to provide accurate and complete information. However, given the substantial amounts of information for our communications at the time ofdissemination, often uploaded within short deadlines, we cannot guarantee that there will be no errors. We therefore accept no responsibility for any loss or damage which may arise from reliance on information contained in any communication sent. Neither Ster-Kinekor Theatres, nor its holding company Primedia(Pty) Ltd, nor their employees and contractors make any warranty with respect to the accuracy of any information expressed or implied in any communication. The information in this communication (which includes any files transmitted with it) is confidential and may be legallyprivileged. It is intended solely for the addressee. Access to this communication by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, isprohibited and may be unlawful. When addressed to our clients any opinions or advice contained in this communication are subject to the terms and conditions expressed in any governing client engagement letter. The contents of an attachment to this communication may contain software viruses which could damage your own computer system. While Ster-Kinekor has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage which you sustain as a result of software viruses. You should carry out your own virus checks before opening the attachment. Copyright in this e-mail and any document created by us will be and remain vested in us and will not be transferred to you. We assert the right to be identified as the author of and to object to any misuses of the contents of this communication or such documents.
We at Ster-Kinekor make it our business to entertain and inform you. However, shouldyou not wish to receive any of our communications, you can unsubscribe from thisinfo-mailer at www.sterkinekor.com/myprofile/unsubscribe/ or by editing your profileat www.sterkinekor.com/myprofile
Terms and Conditions for Ticket Purchasing
1.1 Each ticket that you purchase from us is subject to these Terms and Conditions as well as any additional terms and rules applicable to the particular movie and/or event ("the Ticket Terms"). Such Ticket Terms may be referred to or set out on the relevant ticket or may be made available elsewhere on this web site or the venue.
1.2 The use of any service or the use of any ticket bought from this Web Site is at the purchaser's risk. The purchaser / user indemnifies and holds Sterkinekor harmless against any loss, injury or damages which may be sustained as a result of using the service or the ticket sold on the Web Site.
1.3 Without prejudice to any other rights or remedies in law, Sterkinekor may cancel any one or more of your tickets forthwith if you breach any of your obligations hereunder and we may refuse to accept any further bookings from you.
1.4 Booking/ Purchasing Procedure
1.4.1 Tickets may be booked:
220.127.116.11 via this website by completing the online booking form, submitting your payment details as stipulated;
18.104.22.168 via the Ticketline call centre on 0861 MOVIES (668437). A booking fee is applicable for all tickets booked through the call centre.
22.214.171.124 Where applicable, at any one of Ster-Kinekor's cinemas.
1.4.2 It is the purchaser's duty to ensure that all booking information is correct and allpayment information is correct. If booking information is incorrect, Sterkinekor is not obliged to rectify any errors.
1.4.3 Once submitted, your booking request will constitute an offer on the terms and conditions contained herein together with any Ticket Terms. Such offer is open for acceptance by Sterkinekor and/or the Event Organisers to conclude a binding agreement with you. It is your responsibility to review these terms and conditions as well as any Ticket Terms before making a booking. Sterkinekor reserves the right not to accept or process your booking request and we will notify you if this is the case.
1.4.4 Following receipt of your booking request, Sterkinekor will send you a confirmation notice confirming acceptance or rejection of your booking request containing the relevant booking number. Please note that whilst every effort is made to send you a confirmation notice for every valid booking request Sterkinekor receives from you, we cannot guarantee that such confirmation notice will be received by you, nor that, if same is received by you, that they will be legible and uncorrupted. Your failure to receive such confirmation notice will not affect the validity of the agreement concluded between us or the Event Organisers in respect of a booking.
1.4.5 It is your duty to confirm with our Call Centre whether or not your order has been received and processed if you do not receive a confirmation notice after submitting your payment information, or if you experience an error message or service interruption after submitting your payment information. Sterkinekor will not be liable for any losses you may incur if you assume that a booking was not processed because you failed to receive our confirmation notice.
1.4.6 The information you have submitted with your booking request will be processed as you have provided it. If you realise that an error has been made or that you need to make a change to such information, you should immediately contact our CallCentre.
1.5 Pricing of Tickets and Information about Movies and/or Events
1.5.1 The details of the movies and/or events (including the venues and seating arrangements) for which tickets are offered are contained on the Web Site and other media. The supply of tickets offered depends upon the availability thereof. Unless otherwise stated, all prices displayed are in South African Rand. Sterkinekor may without prior notice change the price, discontinue the availability or change the description of venues, seating arrangements or events for which tickets are made available. Special promotions may be subject to certain additional terms and conditions.
1.5.2 Although every effort is made to ensure that the venues, seating arrangements and events are displayed and described completely and accurately, Sterkinekor does not warrant same and disclaim, to the maximum extent permitted by law, any liability arising from any omissions and inaccuracies pertaining to such display and description. In particular, we disclaim any and all warranties as to the occurrence, suitability or quality of the seating arrangements, performances, venues or events and will not be liable for any claims arising in respect thereof, even if Sterkinekor has acted in a negligent or grossly negligent manner.
1.5.3 All prices indicated with regard to tickets will be exclusive of delivery fees which will be separately charged to you in respect of all deliveries in accordance with the specified rates.
1.5.4 All prices indicated with regard to tickets on this Web Site will be inclusive ofVAT but exclusive of any other taxes and duties, which, unless otherwise indicated, will be charged separately.
1.5.5 In the event of a cancellation, exchange, refund or replacement of tickets a stipulated handling fee may also apply.
1.6.1 You will be required to provide the necessary payment details (such as creditcard details) and to authorise payment of the amounts payable for the tickets ordered when submitting your booking request. Such authorisation will allow Sterkinekor to obtain payment at any time after confirmation of your booking.
1.6.2 If Sterkinekor is unable to duly effect such payment for any reason your booking may be cancelled and your tickets may be resold to another customer without further notice.
1.6.3 If the price you paid for a ticket is incorrect for whatever reason, Sterkinekor will have the right to cancel that ticket (or the order for that ticket) and refund to you the full amount that you paid in respect of the ticket. Sterkinekor may similarly cancel any ticket that you were sold that we were not entitled to sell at the time youpurchased and refund to you the full amount that you paid in respect of the ticket.
1.7 Refunds, cancellations or exchanges
1.7.1 Please note that generally no refunds, exchanges, or cancellations of tickets purchased are possible, including in respect of bookings being incorrectly processed because of such error. Any refund, cancellation or exchange made will be at the discretion of Sterkinekor.
1.8 Collection of Tickets
1.8.1 Tickets purchased online or via the Call Centre can be collected at any Sterkinekor Self Service Terminal or TouchMart kiosk. The credit card with which the ticket was purchased will need to be swiped in order for the ticket to be printed.
1.9 Age and Age Restriction
1.9.1 It is your responsibility to be aware of and to adhere to age restrictions that are applied to films and/or events.
1.9.2 If a person having a valid ticket does not meet the age restriction requirements attached to the film or event, he/she will not be allowed access to the cinema or the event venue and no ticket refunds or readmission tickets will be granted.
1.9.3 When submitting a booking request you warrant and represent that you are over the age of 18 (eighteen) and that you are authorised to make payment in the stipulated manner.
1.10 Stolen, Lost or Destroyed Tickets
1.10.1 Upon receipt of the tickets all risk for loss and damage to the tickets shall pass to you. Tickets that have been stolen, lost or destroyed will not be refunded or replaced for any reason whatsoever.
1.11 Cancelled and Rescheduled Films and Events
1.11.1 Occasionally, Films and/or events may be cancelled or rescheduled by Sterkinekor and/or the Event Organiser. In such case, Sterkinekor and/or the Event Organiser may offer a refund or exchange of tickets for which you may be required to follow certain procedures specified. Should this occur, Sterkinekor will usually provide a notice on this Web Site or contact you to inform you of the relevant refund or exchange procedures for that Film and/or event. You may also contact our Call Centre for instructions.
1.11.2 Any refund issued will be on the ticket's face value paid (or, if a discounted ticket, then instead the discounted ticket price paid). No other fees or charges will be refunded. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund. We will not be liable for travel or any other expenses that you or anyone else incurs inconnection with a cancelled or postponed event.
1.12 Right of Admission
1.12.1 Sterkinekor and/or the Event Organisers reserve all rights in terms ofadmission to cinemas or event venues.
1.13.1 Sterkinekor will endeavour to ensure that necessary safety measures are in place to protect the sensitive payment information (such as your credit card details) which you provide to us.
1.13.2 Sterkinekor, however, does not guarantee the absolute security of any information you transmit to us or that is transmitted to you and disclaims any liability arising in connection with any unauthorised disclosure of such information.
1.14.1 Unless the contrary is stipulated in writing, all tickets are provided without warranty of any kind. Without limiting the aforesaid, Sterkinekor and the Event Organisers do not give any warranties or make any representations regarding the occurrence, timing, suitability, quality or performance of any film or event to which your ticket(s) may relate, or in respect of the venue, admission to such venue or the seating arrangements for such venue.
1.14.3 In no event will Ster-Kinekor s aggregate liability for all claims in connection with any transaction exceed the total amount of fees received from you pursuant to such transaction, irrespective of the cause of action (whether in contract, statute or delict, including for gross negligence), save to the extent that such liability cannot be excluded by law.
1.16 If any problems arise in respect of your ticket please contact our Call Centre.
2. Booking Tickets offered by Sterkinekor
2.1 Cinema Tickets
2.1.1 Each ticket purchased from us is intended to be a revocable license to attend the movie and/or event at the stipulated cinema at the designated time to which the ticket pertains only and will not enable you to attend any other movie and/or event.
2.1.2 It is the user's responsibility to enter their movie club details before completion of the transaction to purchase tickets. This includes, but is not restricted to, benefits offered to members of the Edgars and Vitality rewards programmes. Sterkinekor shallnot be held liable for movie club rewards with any online transactions where you have entered incorrect details.
2.2 Other Event tickets
2.2.1 Each ticket purchased from us is intended to be a revocable license to attend the event to which the ticket pertains only and will not enable you to attend any other event.
3. Booking Tickets offered by Third Parties
3.1 Each ticket purchased from us is intended to be a revocable license to attend the event to which the ticket pertains only and will not enable you to attend any other event.
3.2 Sterkinekor merely acts as an agent for the providers, promoters and organisers of events ("Event Organisers"). Sterkinekor sells tickets to you and collects payment from you on behalf of such Event Organisers. You are buying each ticket from the relevant Event Organiser and not from Sterkinekor. You are therefore contracting with the Event Organiser and your rights and obligations under the Ticket Terms are enforceable against and by such Event Organiser only. These Terms and Conditions are however, enforceable against you and by you. Event Organisers may refuse admission to events, alter the program or seating arrangements for events, or even postpone or cancel events in certain circumstances. Sterkinekor cannot accept any liability should any of the aforementioned occur. You can, however, contact our CallCentre to enquire about any relevant refund or exchange procedures that may apply inthese instances.
3.3 Sterkinekor does not determine or control ticket prices or seating availability. There may be many agents selling the Tickets referring to the same seating inventory. Tickets for popular events may therefore sell out quickly.
3.4 Sterkinekor may, in its discretion, limit your purchase of tickets to a specified number of tickets for any event (the "ticket limit") to discourage unfair ticket buying practices. In such event we will not be obliged to supply you any tickets in excess of the relevant ticket limit.
4. Ts & Cs for D-BOX Seats
The D-BOX Motion System may be harmful to:
- women who are pregnant
- the elderly
- people with heart conditions
- back, head or neck conditions
- injuries or pre-existing medical conditions
4.2 Users with any of the conditions above are required to consult their physicians before using the D-BOX Motion System.
4.3 Use of the D-BOX Motion System is not recommended for children under 10 years of age without parental supervision. Minimum weight must be at least 20 kgs. Use of the seat by any persons under 20kg may not activate the motion system.
4.5 Use of hot liquids in the vicinity of the D-BOX Motion System must be avoided at all times to prevent spillage which could cause serious injuries to the user.
4.6 Ster-Kinekor Theatres and D-BOX Technologies Inc are not liable for any damages of any kind arising from the use of the D-BOX Motion System.
4.7 Users of the D-BOX Motion System hereby agree not to hold D-BOX Technologies Inc. and Ster-Kinekor Theatres responsible for all damages of any kind arising from the use of the D-BOX Motion System including, but not limited to, direct or indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, the use of the D-BOX Motion System.